Privacy Policy
Privacy Policy
Effective Date: October 7, 2024
 
Welcome to AquaCoustic Remote Technologies Inc. ("AquaCoustic", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (the “Site”) or engage with our services.

By accessing our Site or using our services, you consent to the data practices described in this policy.

 
 

Information We Collect
We may collect personal information in the following categories:


a. Personal Identification Information


Provided directly by you when filling out forms or interacting with us:

Name

Email address

Mailing address

Phone number

Company name


b. Usage Data


Collected automatically when you use our Site:

IP address

Browser type

Pages visited

Time on site

Referring URLs


c. Transactional Information


Includes service requests and purchase-related data processed securely through third-party payment providers.


d. Communications


Messages, inquiries, or support requests submitted via forms, email, or calls.


e. Third-Party Integrations


Information provided by services linked with or embedded in our Site (e.g., analytics tools).


Cookies & Tracking Technologies


We use cookies and related technologies to:


Monitor usage behavior

Optimize website performance

Deliver personalized content

You can manage cookie settings through your browser. Disabling cookies may impact functionality.


How We Use Your Information


Collected information may be used to:


Deliver requested services

Respond to inquiries and provide support

Improve and secure our Site

Process payments and confirmations

Send communications (with your permission)

Meet legal requirements

We do not sell your personal data.


Information Sharing
We may share information only when necessary:

With vendors and service providers (e.g., hosting, analytics, payment processors)

To comply with applicable laws or legal processes

To protect our rights, users, and infrastructure

With third parties you authorize


Third-Party Services & Links
Our Site may contain links to other websites. We are not responsible for their content or privacy policies. Please review their policies before submitting personal data.


Data Security & Storage
We implement safeguards to protect your data. While no system is 100% secure, we strive to protect your information through industry-standard measures.


Your data may be stored or processed in Canada, the U.S., or other compliant jurisdictions.


Data Retention
We retain data only as long as necessary to:

Provide services

Fulfill legal or contractual obligations

Support security and auditing needs


Your Rights
You may:

Request access to your data

Correct or update your information

Withdraw consent where applicable

Request data deletion (subject to applicable laws)

To exercise these rights, please reach out to us via the contact page.


Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors without verified parental consent.


Changes to This Policy
We may update this Privacy Policy. Changes take effect immediately upon posting. Please review this page periodically.


Contact Us


For any privacy-related questions, data access requests, or concerns, please contact us through our secure online form:

🌐 www.aquacoustic.com/contact_aqc